Contact information

Contact CalmiCat

We're here to help. Whether you have a question about your order, need support with a product, or just want to know if the Instinct Basket is right for your cat  reach out. Our team answers personally.

Customer Support

Email us anytime at help@calmicat.com . We typically respond within 24 hours on business days.

Order Questions

For questions about an existing order (shipping status, tracking, returns): Please include your order number in the subject line so we can help you faster.

Brand & Partnerships

For collaborations, press, or influencer partnerships, contact us at adam@calmicat.com .

Business Address

AK CALMI LLC
30 N Gould St Ste N
Sheridan, WY 82801
USA

We believe support should feel human. If something’s not right with your order or your cat’s experience, tell us  we’ll make it right.