Privacy policy
At CalmiCat, we take your privacy seriously. This policy outlines exactly what information we collect, how we use it, and the protections we have in place to keep it secure.
For any questions or requests regarding your data, contact us at calmicat@calmicat.com.
Information We Collect
When you place an order or contact our team, we collect:
- Your name, email address, and phone number
- Your shipping and billing address
- Payment information, processed securely through our certified payment providers (your full card details are never stored on our systems)
- Your order history and correspondence with our customer support team
When you visit our website, we automatically collect:
- Your IP address and device type
- Your browser type and the pages you view
- Your general location (city or region) — used solely for analytics and fraud prevention
How We Use Your Information
Your information allows us to:
- Process and fulfill your order
- Provide responsive customer support
- Send order confirmations, shipping updates, and service communications
- Personalize and improve your experience on our site
- Detect and prevent fraudulent activity
- Send marketing communications — only if you have explicitly opted in
Cookies & Tracking Technologies
We use cookies and similar technologies to maintain your shopping cart, remember your preferences, and understand how our site is used so we can continue to improve it.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect site functionality, including the checkout process.
How We Share Your Information
We do not sell your personal information.
We share limited information only with carefully vetted partners who help us operate our business:
- Payment processors — to securely complete your transaction
- Shipping and fulfillment partners — to deliver your order
- Email and SMS providers — to send order confirmations and service updates
- Analytics and security providers — to maintain site performance and prevent fraud
Each partner is contractually bound to use your information solely for the service they provide to us — and for no other purpose.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Request deletion of your personal information, where legally permitted
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at calmicat@calmicat.com. We respond to all verified requests within the timeframes required by applicable law.
Data Security
We implement industry-standard technical and organizational measures to protect your information, including encrypted connections, secure payment processing, and partnerships with reputable, certified providers.
While no online service can guarantee absolute security, we are committed to safeguarding your data and continuously reviewing our practices to maintain trust.
Contact Us
For questions about this Privacy Policy or to submit a data request:
CalmiCat / AK CALMI LLC 30 N Gould St, Suite N Sheridan, WY 82801, USA
